Privacy Policy

Welcome to Donnette Support Care. We are dedicated to safeguarding the privacy and security of our clients' and website visitors' information. This Privacy Policy has been rigorously developed and approved, adhering to the latest legislative standards, to ensure the utmost protection of your personal data.

Information Collection:

Personal Data:  We collect personal information such as names, contact details, and specific health-related information to provide personalized care services. This collection occurs when you inquire about our services, subscribe to our newsletter, or engage with our services directly.

Usage Data: Information on how our website is accessed and utilized, including but not limited to, page views, access times, and device information, is collected to enhance user experience and service quality.

Use of Your Information:

- To deliver and improve our care services tailored to your needs.

- To communicate effectively regarding your service inquiries, updates, and any policy changes.

- To analyse and understand service usage for improvement purposes.

Sharing and Disclosure:

- Your personal information is not sold, rented, or shared with third parties for their marketing purposes.

- We may share information with trusted partners under strict confidentiality agreements to provide necessary services.

- Information may be disclosed if legally required or to protect our rights, safety, and the safety of others.

Data Security:

- We employ robust security measures to protect your information from unauthorized access, alteration, and disclosure.

- Recognizing no internet-based method is entirely secure, we strive to use commercially acceptable means to protect your personal data.

Your Privacy Rights:

- You have the right to access, amend, or delete your personal information in our possession.

- You may opt-out of marketing communications at any time.

Cookies and Tracking:

- Our website utilizes cookies to improve user experience and analyse site traffic. You have control over your cookie settings through your browser preferences.

Policy Updates:

- This policy may be updated to reflect changes in our practices or regulatory adjustments. We will notify you of significant changes by updating the policy on our website.

Contact Information:

- For any questions or concerns regarding this privacy policy or our data handling practices, please contact us through the provided channels on our website.

Acknowledgment:

This Privacy Policy has been developed in compliance with relevant legislation and has been thoroughly reviewed and approved. By using our services, you acknowledge and agree to the terms outlined in this policy.